Library Associate I

3 days ago


Norfolk, Virginia, United States City of Norfolk, VA Full time
Job Summary

We are seeking a highly motivated and detail-oriented Library Associate I to join our team at the City of Norfolk's Department of Libraries. As a Library Associate I, you will play a vital role in providing exceptional customer service, assisting with circulation activities, and supporting the daily operations of our libraries.

Key Responsibilities
  • Provide excellent customer service to library patrons, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with circulation activities, including checking in and out materials, reserving materials, and registering new patrons.
  • Support the daily operations of our libraries, including maintaining a clean and organized environment, and performing tasks as assigned by supervisors.
  • Assist with programming and outreach efforts, including planning and implementing events and activities for library patrons.
  • Develop and maintain knowledge of library resources and services, including databases, online resources, and technology.
Requirements
  • Bachelor's degree in Library Science or related field, or equivalent experience.
  • One year of experience in library or related services, including customer service and circulation activities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work in a team environment and adapt to changing priorities and deadlines.
  • Proficient computer skills, including Microsoft Office and library software.
What We Offer

The City of Norfolk offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also offer opportunities for professional development and advancement.

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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