Customer Service Representative Missoula Energy Partners
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Energy Partners in Missoula, MT.
Key Responsibilities:
- Provide exceptional customer service and support to our clients
- Respond promptly to customer inquiries and resolve issues in a timely manner
- Process orders, requests, refunds, and exchanges
- Manage large amounts of incoming calls and maintain a positive attitude
- Build sustainable relationships with customers through open and interactive communication
- Perform data entry, daily emails, dispatch, account maintenance, and billing tasks
- Take payment information and other pertinent details
- Create new customer accounts and schedule tank sets and appliance installations
- Dispatch work orders to drivers and assist managers, drivers, and service technicians with customer account information
Requirements:
- High School Diploma or equivalent
- Strong computer software experience
- Customer support experience preferred
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Chance to develop your customer service skills and advance your career
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