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Insurance Customer Service Representative
2 months ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm agency, you will play a vital role in providing exceptional customer experiences and helping our clients achieve their goals.
Responsibilities:- Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with other team members to ensure seamless communication and efficient service delivery.
- Stay up-to-date on insurance products and services to effectively educate customers and promote our business.
- Excellent communication and interpersonal skills to build trust and rapport with customers.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Strong problem-solving skills to resolve customer issues and concerns.
- Knowledge of insurance products and services, or willingness to learn and develop expertise.
- Competitive hourly pay and commission/bonus structure.
- Opportunities for growth and advancement within our agency.
- Paid time off and vacation days.
- Valuable career-building experience and professional development opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
