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Customer Service Representative
2 months ago
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at MicahTek. As a key member of our customer support team, you will be responsible for assisting callers in resolving their customer service issues and providing exceptional service to our clients.
Key Responsibilities- Assist callers in resolving customer service issues via phone and other communication channels
- Process inbound and outbound calls for our clients
- Work closely with our clients to understand their needs and provide tailored solutions
- Maintain accurate records of customer interactions and resolve issues in a timely manner
- Excellent phone manners and strong attention to detail skills
- Self-managed and dependable with an excellent attendance record
- Previous customer service experience is a plus
Monday through Friday, 8:00 AM to 5:00 PM
Salary$13.50 per hour