Patient Care Advisor

1 week ago


Springfield, Illinois, United States CoxHealth Full time
Position Overview

The Customer Support Representative at CoxHealth plays a crucial role in ensuring patient satisfaction through effective communication. This position involves managing both inbound and outbound communications with a focus on patient needs.

Key Responsibilities
  • Engage with patients to assist them in finding appropriate healthcare providers.
  • Handle inquiries with professionalism and empathy, ensuring a positive experience.
  • Maintain accurate records of interactions and follow up as necessary.
Qualifications

Successful candidates will demonstrate strong communication skills and a commitment to patient care. Experience in a customer service or healthcare environment is preferred.


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