IT Lead Engineer

1 month ago


College Park, Maryland, United States University of Maryland Full time
Job Summary

The University of Maryland, College Park, is seeking a highly skilled IT Lead Engineer to join its Digital Services and Technologies (DST) division. This position will lead the team in maintaining and enhancing the Libraries' desktop environments, providing technical consultation and solution architecting for Desktop Support Technicians and Help Desk Staff.

Key Responsibilities
  • Maintain in-house technology equipment and IT assets.
  • Enhance the Libraries' desktop environments (primarily Windows and Mac).
  • Participate in a cross-team infrastructure management group and lead DST's support for data center hardware and Windows server environments and applications.
  • Provide end-user support of library-wide client-server applications and troubleshoot complex technical problems.
  • Interact with other Libraries' personnel to resolve requests and technical issues.
Requirements
  • Bachelor's degree from an accredited college or university or an equivalent combination of education and experience.
  • Five years of work experience as a desktop administrator working with Windows and Mac operating systems in a large, enterprise Active Directory infrastructure.
  • Experience deploying, integrating, configuring, and securing Microsoft Windows and macOS in Active Directory and standalone environments.
Preferred Qualifications
  • CompTia A+, Security+, Server+ Certified.
  • Jamf Pro Certified Tech.
Work Environment

The position entails primarily sedentary work that involves remaining in a stationary position for long periods of time and occasionally transporting items up to 50 pounds.

Benefits

The University of Maryland, College Park, offers a competitive salary range of $89,026-$111,282 and a comprehensive benefits package.


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