Senior Client Relationship Manager

3 days ago


Wellesley, Massachusetts, United States Sun Life Full time
Job Description:

Sun Life is seeking a highly skilled and experienced Senior Client Relationship Executive to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our most complex clients, driving revenue growth, and providing exceptional service.

The Opportunity:

This is a unique opportunity to work with a dynamic team and make a significant impact on our clients' success. You will be responsible for:

  • Managing complex client relationships, including large clients with complex benefit plans and administration requirements
  • Developing and implementing strategies to drive revenue growth and client retention
  • Collaborating with internal teams to provide exceptional service and support to clients
  • Staying up-to-date on market trends and competitor landscape to ensure Sun Life remains a leader in the industry
Key Responsibilities:

As a Senior Client Relationship Executive, you will be responsible for:

  • Establishing and maintaining productive relationships with key personnel for assigned clients and brokers
  • Collaborating with internal teams to meet client expectations and provide value-added solutions
  • Developing and implementing business plans to drive revenue growth and client retention
  • Providing exceptional service and support to clients, including proactive education and outreach communication
  • Staying up-to-date on market trends and competitor landscape to ensure Sun Life remains a leader in the industry
Requirements:

To be successful in this role, you will need:

  • 5+ years of industry experience in a national, key, or strategic account management field
  • A current insurance license or the ability to obtain immediately
  • Strong analytical, mathematical, and problem-solving skills
  • Excellent verbal and written communication skills
  • A college degree is preferred
What We Offer:

Sun Life offers a competitive compensation package, including a base salary, bonus structure, and comprehensive benefits. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.



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