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Senior Client Partner Consultant

2 months ago

Wellesley, Massachusetts, United States Sun Life Financial Full time
Job Title: Senior Client Partner Consultant

At Sun Life Financial, we're seeking a highly skilled Senior Client Partner Consultant to join our team. As a key member of our client services team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Develop and maintain strong relationships with clients, understanding their business needs and goals.
  • Provide expert guidance and support to clients on their benefits programs, ensuring they are optimized for maximum value.
  • Collaborate with internal stakeholders to ensure seamless delivery of client services, including contract management, reporting, and compliance.
  • Identify opportunities to improve client satisfaction and retention, implementing strategies to drive growth and loyalty.
  • Stay up-to-date on industry trends, regulatory changes, and best practices, applying this knowledge to enhance client services.
Requirements:
  • Bachelor's degree in Business, Healthcare Administration, or related field.
  • 5+ years of experience in client-facing roles, with a proven track record of delivering exceptional service.
  • 2+ years of experience in a supervisory or leadership role, with a focus on team management and development.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and customer satisfaction.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive 401(k) plan with employer match.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.

We're an equal opportunities employer, committed to creating a workplace that's inclusive and respectful of all individuals. If you're passionate about delivering exceptional client service and are looking for a challenging and rewarding role, we encourage you to apply.