Guest Satisfaction Specialist

1 day ago


Lincoln, Nebraska, United States Target Full time

Join the Target team and become a Guest Advocate, where you'll have the opportunity to make a real difference in the lives of our guests. With a starting hourly rate of $15.50 USD, this role is perfect for those who enjoy working with people and want to build a rewarding career.

As a Guest Advocate, you'll be responsible for delivering exceptional guest service by welcoming, thanking, and exceeding guest service expectations. You'll also be empowered to make shopping quick and easy for guests at checklanes, guest services, gift registry, pick-up, and drive-up while ensuring exceptional quality.

Some key responsibilities include:

Key Responsibilities
  • Deliver a service culture that prioritizes the guest service experience by delivering the service standard.
  • Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures.
  • Maintain a clean, clutter-free work area (including gathering abandoned items, baskets, and hangers).

We're looking for individuals who are passionate about providing excellent customer service, enthusiastic, and able to work in a fast-paced environment. If you're someone who enjoys interacting with people and wants to build a rewarding career, this could be the perfect role for you.



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