Front Desk Ambassador

5 days ago


Lincoln, Nebraska, United States Courtyard by Marriott Lincoln Full time
Job Opportunity

Courtyard by Marriott Lincoln is seeking a Front Desk Ambassador to join our team.

About the Role

We are looking for a professional and friendly individual to provide exceptional guest service as a Front Desk Ambassador. This role involves greeting guests, answering inquiries, and resolving any issues that may arise during their stay.

The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a valid driver's license with a clean driving record.

Key Responsibilities
  • Greet guests and respond to inquiries in a professional and courteous manner
  • Provide information about hotel services, features, and local attractions
  • Communicate parking procedures to guests and efficiently park vehicles
  • Drive Airport Shuttle for guest pick up and departure
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain cleanliness, sanitation, and organization of assigned work areas
Requirements
  • High school diploma or equivalent required
  • Must have experience in a guest contact position
  • Valid driver's license with a clean driving record required
  • Excellent interpersonal communication skills essential
  • Previous cash handling experience preferred
Compensation and Benefits

We offer a competitive salary of $45,000 per year, plus benefits including health insurance, 401(k) matching, and employee discounts.

What We Offer

Courtyard by Marriott Lincoln provides a dynamic and supportive work environment, opportunities for career growth and development, and a chance to work with a talented team of professionals.



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