Customer Service Liaison

3 weeks ago


Lincoln, Nebraska, United States Courtyard by Marriott Full time
Front Desk Agent / Concierge

Courtyard by Marriott is seeking a highly skilled professional to provide exceptional customer service and ensure the satisfaction of our guests.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure in a fast-paced environment.

Key Responsibilities:
  • Welcome and greet guests upon arrival
  • Check guests in and out of the hotel
  • Provide exceptional customer service and address guest inquiries and concerns
  • Assist with reservations and handle payment transactions
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel departments to ensure guest satisfaction
Requirements:
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • High school diploma or equivalent required; some college preferred
  • Previous experience in a hospitality setting an asset
Compensation and Benefits:
  • A competitive salary of $45,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for career advancement and professional growth


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