Executive Director of Franchise Operations

2 days ago


Reston, Virginia, United States Franchise Search Full time
President, Franchise Operations

Franchise Search is seeking a seasoned leader to drive excellence in franchise operations, support franchisee success, and foster growth across our network.

About the Role:

The President, Franchise Operations will report directly to the CEO & President and will be responsible for leading the franchise operations team, ensuring operational excellence across our 1,700+ stores, and supporting franchisees through effective execution of brand standards and operating initiatives.

Key Responsibilities:

  • Lead the franchise operations team to achieve operational excellence and support franchisee success.
  • Develop and implement strategies to drive growth across the franchise network.
  • Collaborate with the CEO & President, Chief Development Officer, President of Company Stores, Regional Directors, and Area Developers to achieve business objectives.
  • Ensure effective execution of brand standards and operating initiatives across the franchise network.
  • Build, develop, and lead high-performing teams to drive business results.

Requirements:

  • 10+ years of experience in a franchised environment, including at least 3 years in senior management.
  • Demonstrated ability to lead, motivate, and hold accountable franchise partners to achieve targeted financial and operational results.
  • Strong financial skills with the ability to articulate specific contributions that have resulted in financial success or growth.
  • Proven leadership in managing and implementing complex, long-term projects and programs.
  • Strong ability to organize effectively, delegate responsibility, solve problems, and communicate clearly.

Preferred Qualifications:

  • Experience in a high-pressure, zero-fail environment with a track record of success.
  • Experience building, leading, and developing operations teams that operate with excellence at scale.
  • Impressive operations background with direct experience in a sizable multi-unit retail/food/services sector.

Franchise Industry Experience is Mandatory



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