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Business Analysis Manager
2 months ago
Upward Health is a pioneering in-home medical organization dedicated to delivering comprehensive care around the clock. Our multidisciplinary clinical team addresses a spectrum of physical, behavioral, and social health requirements, ensuring that patients receive the assistance they need in a timely manner. Every member of our team, from healthcare professionals to support staff, is motivated by a commitment to enhance patient outcomes. We effectively manage a variety of health challenges, from managing chronic conditions to providing essential resources, because we recognize that true health encompasses all aspects of well-being. It's no surprise that 98% of our patients express complete satisfaction with Upward Health.
Importance of This Role
Are you a driven manager with a passion for data storytelling and a strong partnership with operational leaders? Do you thrive on problem-solving and data analysis, possessing the ability to handle multiple tasks efficiently? If so, Upward Health presents an exciting opportunity for you. We seek a dynamic, intelligent, and business-oriented individual eager to contribute to an innovative healthcare organization, impress our health plan partners, and positively impact the lives of our patients. This remote position, ideally suited for candidates in the eastern United States, involves overseeing a broad array of reporting initiatives that support our health plan collaborations. The ideal candidate will have experience in high-pressure settings, familiarity with the healthcare sector, and a commitment to our values of client service and high-quality execution. A collaborative spirit and strong communication skills are essential, as this role may involve supervising Business Analysts in generating various reports and presentations across departments. We value hard work and are excited to offer a rewarding and enjoyable work environment.
Key Responsibilities
- Direct the creation of client presentation materials that effectively showcase our team's achievements and impact.
- Manage the development of both external and internal reporting on a weekly and monthly basis to assess performance and identify improvement opportunities.
- Prepare team members for external engagements, ensuring they are well-versed in the latest data insights and challenges.
- Generate and present analytical reports to executive leadership, highlighting partnership opportunities for potential clients.
- Act as a subject matter expert on data and reporting, providing insights and guidance to leaders across the organization.
- Conduct ad hoc analyses for colleagues in various departments, assisting them in understanding data extraction and analysis techniques.
- Collaborate with technology teams to translate business needs into enhanced automated processes.
- Engage with the Senior Leadership Team on special research projects and strategic initiatives.
Knowledge, Skills & Abilities
- Ambitious mindset, with the potential for growth as the company expands.
- Self-motivated and energetic, with the ability to adapt quickly to changing priorities.
- Commitment to delivering high-quality work and maintaining a high standard of excellence.
- Curiosity and a desire to learn new skills and acquire knowledge.
- Data-oriented individual capable of understanding and adapting to new data sets.
- Exceptional written and verbal communication skills, with the ability to collaborate effectively with diverse teams.
- Ability to manage multiple projects across various departments simultaneously.
- Capacity to work independently in a virtual environment, collaborating with colleagues nationwide.
- Strong technological proficiency, particularly in Microsoft Office applications (especially Excel and PowerPoint), Jira, and various clinical software.
- Strong work ethic and willingness to commit to extended hours when necessary.
Qualifications
- Bachelor's degree from a prestigious university is required; a master's degree is preferred.
- 5-7 years of relevant work experience, particularly in the healthcare services sector.
- Proven experience collaborating closely with C-level executives in a high-growth environment.
Upward Health is committed to being an equal opportunity employer, dedicated to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description outlines the primary duties and responsibilities of the position and is not intended to encompass all tasks performed within the role.
