New Product Introduction Strategy and Voice of Customer Lead
17 hours ago
Career Area: Engineering
Job Description:
Your Work Shapes the World at Caterpillar Inc.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Caterpillar's Medium Wheel Loader (MWL) products play a key role in helping our customers build a better world and we have a great opportunity for you to join the team that makes that happen as a New Product Introduction (NPI) Strategy and Voice of Customer Lead (internally known as NPI Team Leader).
Key Responsibilities:- Manage MWL future Multi-Generational Product Planning (MGPP) integrating priorities for Customer & Market Needs, Aftermarket, Technology, Cost, Velocity and Quality.
- Develop new NPI program business cases including the development and validation of Total Cost of Ownership (TCO) in support of research and development funding prioritization.
- Collect, consolidate, prioritize and align GCI unmet customer needs with future NPI MGPP planning.
- Validate customer & dealer facing machine features.
- Support creation of dealer and customer-facing machine marketing materials.
- A Bachelor's degree in a technical or business-related curriculum from an accredited college or university.
- Extensive experience directly supporting a construction or heavy equipment industry product group in a technical and/or commercial capacity.
- Progressive experience and direct involvement in technical projects or programs, highlighting expertise in driving strategic initiatives and achieving measurable outcomes.
- Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and concisely across all levels of the organization, facilitating collaboration and alignment.
- Strong technical knowledge, leadership skills, project management acumen, and the ability to lead a team through diverse issues.
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
We offer a total rewards package that provides day one benefits [medical, dental, vision, RX, and 401(k)] along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
About Caterpillar:Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
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