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Senior Relationship Banker

2 months ago

Lexington, Massachusetts, United States M&T Bank Full time
About the Role

We are seeking a highly skilled and experienced Senior Relationship Banker to join our team at M&T Bank. As a key member of our commercial banking team, you will be responsible for building and maintaining strong relationships with our business customers, identifying new sales opportunities, and providing proactive sales solutions to meet their evolving needs.

Key Responsibilities
  • Relationship Building: Develop and maintain strong relationships with our business customers, understanding their financial needs and providing tailored solutions to meet their goals.
  • Sales and Business Development: Identify new sales opportunities and develop strategies to grow our business with existing customers.
  • Product Knowledge: Stay up-to-date on our commercial banking products and services, and be able to effectively communicate their benefits to customers.
  • Risk Management: Work closely with our risk management team to ensure that our customers' financial needs are met while minimizing risk.
  • Communication and Interpersonal Skills: Possess excellent verbal and written communication skills, with the ability to build strong relationships with customers, colleagues, and other stakeholders.
  • Time Management and Organization: Prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Requirements
  • Education: High school diploma or equivalent required; associate's degree or higher preferred.
  • Experience: Minimum 3 years of retail sales, call center, customer service, and/or telesales experience; or 2 years of proactive sales experience.
  • Skills: Strong verbal communication and interpersonal skills, proven ability to demonstrate exceptional customer service, well-organized individual with time management and prioritization skills, demonstrated financial services product knowledge, and ability to communicate with tact and diplomacy with internal and external customers.
About M&T Bank

M&T Bank is a leading financial institution committed to fair, competitive, and market-informed pay for our employees. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about building strong relationships and driving business growth, we encourage you to apply for this exciting opportunity.