Relationship Banker

4 weeks ago


Lexington, North Carolina, United States First National Bank of Pennsylvania Full time
Primary Office Location:

23 West Center Street, Lexington, North Carolina

Key Responsibilities:

Develop Proficiency: Basic consumer banking transactions, account servicing, and lending

Execute Branch Leads: Consistent execution of all customer transaction requests, identification of opportunities to convert transactions to qualified sales or referral leads

Adhere to FNB Policies: FNB policies, procedures, strategies, and Core Values

Work at Various Locations: May be required to work at various locations within the market

Primary Responsibilities:

Promote Sales Process: Greet customers, identify customer service and product needs, leverage sales leads, and outbound calling

Make Recommendations: Make appropriate recommendations in the selling and cross-selling of Bank products and services

Identify and Achieve Goals: Identify and achieve individual weekly sales/referral goals set by the Branch Manager

Incorporate Digital Products: Incorporate FNB digital products and services into customer interactions

Input and Maintain Data: Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants

Complete Relationships: Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards

Perform Routine Duties: Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures

Perform Other Duties: Perform other related duties and projects as assigned

Compliance: All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program

Regulatory Compliance: Compliance with regulatory laws and company procedures is a required component of all position descriptions

Education and Experience: High School or GED, 0 years of job-related experience, excellent customer service skills, excellent communication skills, excellent organizational, analytical and interpersonal skills, detail-oriented, ability to use a personal computer and job-related software, MS Word - Basic Level, MS Excel - Intermediate Level, MS PowerPoint - Basic Level, experience in a related position, knowledge of banking policies, procedures consumer products and services, sales and customer service skills

Licensures/Certifications: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required

Physical Requirements: Frequent driving (car, van, truck)

Equal Employment Opportunity: It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace


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