Personal Banker Associate II

2 months ago

Lexington, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills or combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-SK1

Personal Banker Associate II - Lexington, KY and surrounding areas LOCATION -- Lexington, Kentucky 40507

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Banker

    3 weeks ago

    Lexington, United States Republic Bancorp, Inc. Full time

    The Personal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling retail deposit and loan products to consumer and busine Personal Banker, Banker, Customer Service, Client Relations, Business Services, Sales, Associate

  • Personal Banker

    3 months ago

    Lexington, United States City National Bank of West Virginia Full time

    Provides excellent customer service, ensuring that all customer needs are met. Responsible for actively promoting, selling, cross-selling and referring the bank's products and services to prospective and existing customers. Opens and maintains all ty Personal Banker, Customer Service, Banker, Branch Manager, Business Partner, Banking, Business Services,...

  • Float Personal Banker

    3 weeks ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the...

  • Float Personal Banker

    2 weeks ago

    Lexington, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the...

  • Teller Retail Banker

    1 week ago

    Lexington, United States Woodforest National Bank Full time

    Teller Retail Banker -065711DescriptionTake the next step toward your new career today!Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on...

  • Staff Support Associate II/UKHC

    4 weeks ago

    Lexington, United States The University of Kentucky Full time

    The department of Internal Medicine-Pulmonary is seeking a Staff Support Associate II. The Staff Support II position will provide essential support in a multi-divisional administrative office for the Divisions of Pulmonary, Critical Care and Sleep Me Support, Staff, Associate, Internal, Education

  • Relationship Banker

    3 weeks ago

    Lexington, Kentucky, United States Truist Full time

    **Job Summary**As a Relationship Banker at Truist, you will play a key role in building and maintaining strong relationships with our clients. You will be responsible for exercising advanced proficiency in client maintenance requests, problem resolution, and sales functions regarding deposit, credit, and convenience products.**Key...

  • Staff Support Associate II

    3 weeks ago

    Lexington, United States The University of Kentucky Full time

    The Markey Cancer Center is recruiting a Staff Support Associate II to order lab supplies for 40 faculty and staff, maintain office supplies and office equipment, arrange travel, and prepare travel reimbursements. You will also be responsible to main Staff, Associate, Support, Application

  • Library Associate II, FT

    3 weeks ago

    Lexington, Kentucky, United States Lexington Public Library Full time

    Job SummaryThe Lexington Public Library is seeking a highly motivated and customer-focused Library Associate II to join our team. As a key member of our staff, you will provide exceptional customer service, support public service functions, and contribute to the success of our library.Key ResponsibilitiesProvide customer service and support to patrons,...

  • Library Associate II, FT

    4 weeks ago

    Lexington, United States Lexington Public Library Full time

    Library Associate II, FT (Marksbury Family Branch) The Lexington Public Library (LPL) is a dynamic organization that strives to educate, entertain, and connect all people who live, work, or play in the greater Lexington area. Library staff provide excellent customer service, a welcoming environment, and a commitment to LPL's mission and core values, which...

  • Support Associate II

    3 weeks ago

    Lexington, Kentucky, United States The University of Kentucky Full time

    The Markey Cancer Center is seeking a highly organized and detail-oriented Staff Support Associate II to provide administrative support to 40 faculty and staff members. Key responsibilities include ordering lab supplies, maintaining office supplies and equipment, arranging travel, and preparing travel reimbursements. Additionally, the successful candidate...

  • Manager II, Student Records

    1 month ago

    Lexington, United States Kentucky Community and Technical College System Full time

    Manager II, Student Records (Associate Registrar) Job no: 494874 Work type: Full-time Location: Lexington, KY Categories: Staff Title: Manager II, Student Records (Associate Registrar) Salary Range: $4,616 - $5,771 monthly Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status: Exempt College: Bluegrass Community & Technical...

  • Audiologist II Specialist

    3 weeks ago

    Lexington, Kentucky, United States Commonwealth of Kentucky Full time

    Audiologist II Job DescriptionWe are seeking a highly motivated and skilled Audiologist II to join our team at the Cabinet for Health and Family Services. As an Audiologist II, you will play a critical role in identifying, appraising, and interpreting communicative disorders of hearing.Key Responsibilities:Participate in hearing conservation programs and...

  • Environmental Technician II

    2 weeks ago

    Lexington, Virginia, United States Carilion Clinic Full time

    Transforming Healthcare with Excellence:As an Environmental Technician II at Carilion Clinic, you will play a vital role in maintaining a clean and safe environment for our patients and staff. Your responsibilities will include providing detailed housekeeping services to assigned areas and projects, as well as serving as a preceptor for skills training and a...

  • Accounting Clerk I or II

    4 weeks ago

    Lexington, Oregon, United States Community Counseling Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Clerk I or II to join our team at Community Counseling Solutions. As a key member of our finance team, you will be responsible for performing a variety of accounting and administrative tasks to support the organization's financial operations.Key ResponsibilitiesEnsure accurate and...

  • Radiology Technologist II

    3 weeks ago

    Lexington, South Carolina, United States MUSC Full time

    Job SummaryThe Radiology Technologist II is responsible for performing routine diagnostic radiographs and minor interventional procedures under the supervision of a radiologist and/or licensed fluoroscopic supervisor.Key ResponsibilitiesPerform routine diagnostic radiographsConduct minor interventional proceduresWork under the supervision of a radiologist...

  • Associate Researcher

    3 weeks ago

    lexington, United States The Fountain Group Full time

    Currently I have an opening for a Research Associate II/III located in Lexington, MA. Details for the position are as follows:Job Description:Work within siRNA drug candidate screening, hit identification, and lead optimizationCellular and molecular biology methodologies, e.g., mammalian cell culture; in vitro screening; cell-based assays; RNA extraction and...

  • Associate Researcher

    3 weeks ago

    Lexington, United States The Fountain Group Full time

    Currently I have an opening for a Research Associate II/III located in Lexington, MA. Details for the position are as follows:Job Description:Work within siRNA drug candidate screening, hit identification, and lead optimizationCellular and molecular biology methodologies, e.g., mammalian cell culture; in vitro screening; cell-based assays; RNA extraction and...

  • Security Officer II

    4 weeks ago

    Lexington, Kentucky, United States Baptist Health Full time

    Job Summary: Baptist Health is seeking a highly skilled and dedicated Security Officer II to join our team. As a Security Officer II, you will be responsible for ensuring the safety and security of our premises, personnel, and patients. Key Responsibilities: Patrol premises and monitor surveillance equipment to prevent losses and damage Inspect buildings,...

  • Sales Associate

    2 months ago

    Lexington, United States Rack Room Shoes Full time

    Rack Room Shoes - Lexington Place Ii [Sales Associate / Team Member] As a Sales Associate at Rack Room Shoes, you'll: Create an excellent shopping experience for the customers through awareness and company service standards; Maintain awareness of all current sales promotions; Maintain merchandise presentation; Develop and maintain necessary product knowledge...