Healthcare Operations Supervisor

2 weeks ago


Elk Grove Village, Illinois, United States Harvard Maintenance Full time
Healthcare Operations Supervisor

We are seeking a detail-oriented and skilled Healthcare Operations Supervisor to manage our cleaning services for a prominent healthcare client. In this role, you will oversee the effective and efficient provision of cleaning services, lead a team of cleaning personnel, uphold rigorous cleanliness standards, and ensure client satisfaction. This position demands exceptional leadership capabilities, meticulous attention to detail, and the ability to juggle multiple responsibilities simultaneously.

Key Responsibilities:
  • Service Management:
    • Design and execute streamlined processes and workflows to ensure seamless service delivery.
    • Regularly monitor and uphold cleanliness standards, conducting thorough inspections.
    • Work closely with procurement to guarantee timely availability of cleaning supplies.
    • Establish and enforce safety protocols to maintain a secure working environment.
  • Client Engagement:
    • Foster and maintain robust client relationships, addressing any concerns and ensuring satisfaction.
    • Hold client meetings to evaluate needs and provide actionable recommendations for enhancement.
    • Collaborate with the sales team to identify opportunities for service expansion.
  • Financial Management:
    • Create and oversee the operations budget to ensure cost-effective resource allocation.
    • Compile reports on operational performance, financial metrics, and client feedback.
Qualifications:
  • Demonstrated experience in operations management or a similar role within the cleaning services sector.
  • Strong leadership and team management capabilities.
  • Outstanding organizational and multitasking skills.
  • Familiarity with best practices and techniques in cleaning operations.
  • Effective communication skills to cultivate positive client relationships.
  • Proficiency in relevant software for operational management.
  • Awareness of safety regulations applicable to cleaning services.

If you possess a proactive attitude and a commitment to operational excellence and client satisfaction, we encourage you to consider the Healthcare Operations Supervisor position within our organization.



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