Digital Navigator Specialist

5 days ago


Somerville, Massachusetts, United States City of Somerville Full time
Job Overview

The City of Somerville seeks a highly motivated and experienced professional to serve as a Digital Navigator. This critical role will focus on strengthening systems, policies, and programs to advance digital navigation and literacy skills among Somerville residents.

Key Responsibilities:
  • Collaborate with stakeholders: Convene city-wide partnerships to promote digital inclusion efforts and strengthen support systems for program participants.
  • Digital coaching and navigation: Provide virtual coaching and guidance to residents at Somerville Housing Authority locations, particularly the Mystic Housing Apartments.
  • Training and education: Teach classes in computer labs based on resident needs, ensuring they gain essential digital skills.

Educational Background and Experience: A minimum of 3-5 years of experience in community engagement, information technology, case management, workshop facilitation, or related fields. An associate's degree in a related field is also acceptable. Lived experience with socially disadvantaged populations is preferred.


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