Medical Billing Resolution Specialist
7 days ago
We are seeking a highly skilled Medical Billing Resolution Specialist to join our Patient Billing Solutions team at Mass General Brigham. As a key member of our team, you will play a vital role in resolving patient account issues and ensuring timely payment of outstanding balances.
Located in Somerville, MA, this full-time position offers a competitive salary of $63,500 annually. In addition to a stable income, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional patient care.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to navigate complex medical billing systems and resolve disputes efficiently. Previous experience in customer service or collections in a healthcare setting is preferred, but not required. If you are a motivated individual who thrives in a fast-paced environment and is committed to providing top-notch patient care, we encourage you to apply.
About Us
Mass General Brigham is a leading health system dedicated to advancing patient care, research, and education. Our commitment to innovation and excellence has earned us a reputation as one of the nation's premier healthcare providers. We offer a comprehensive benefits package, including paid time off, retirement savings plan, and access to ongoing training and development opportunities.
Job Description
In this role, you will be responsible for:
- Contacting patients to resolve outstanding account balances and ensuring timely payment of claims.
- Navigating complex medical billing systems to identify root causes of payment delays and resolving disputes efficiently.
- Working closely with other departments, including coding, third-party billing, and revenue control, to ensure seamless communication and resolution of patient account issues.
- Maintaining accurate records and updating patient information in accordance with HIPAA guidelines.
Qualifications
To be considered for this position, you must possess:
- A high school diploma or equivalent required; associate's degree preferred.
- Excellent communication and problem-solving skills, with the ability to navigate complex medical billing systems.
- Prior experience in customer service or collections in a healthcare setting desired.
Why Join Our Team?
At Mass General Brigham, we value diversity, equity, and inclusion. We are committed to creating a workplace culture that reflects the communities we serve and fosters growth, innovation, and collaboration. If you are passionate about delivering exceptional patient care and joining a team of dedicated professionals, we encourage you to apply.
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