Healthcare Operations Manager
4 weeks ago
Mass General Brigham is seeking a dedicated Clinical Navigator, RN to join their team. This role requires strong leadership and mentoring skills to oversee the operations of the ambulatory safety net program.
About the RoleThe Clinical Navigator, RN will be responsible for supporting the design and development of system-wide ambulatory safety nets, including colorectal cancer, clinically significant radiology results, prostate cancer, breast cancer, and other identified needs.
Duties and Responsibilities- Closely partner with clinical subject matter experts to implement protocols for prioritized conditions.
- Organize, lead, and facilitate internal team meetings and MGB site-level management and staff to ensure effective communication and collaboration.
- Ensure the delivery of high-quality patient care by providing clinical oversight to patient navigators and escalating issues as appropriate.
- Implement and manage quality and safety check process to regularly review patient cases and staff workflows.
- Participate in the recruitment, hiring, and onboarding process of patient navigators.
- Oversee radiology quality and safety initiatives by ensuring follow-up recommendations are completed through a closed-loop system.
- Consult with the patient's PCP, specialist physicians, and other members of the care team as needed.
- Graduate of an accredited school of nursing with a BSN required.
- A registered nurse licensed to practice in Massachusetts with at least 3 years of nursing experience.
- Previous experience working in an ambulatory setting is preferred.
We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience.
This role is grant-funded through December 31, 2025, with the possibility of an extension.
Mass General Brigham offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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