Hotel Operations Manager

7 days ago


Arlington, Virginia, United States Highgate Full time
Hotel Operations Manager

Highgate Hotels, a leading real estate investment and hospitality management company, is seeking an experienced Hotel Operations Manager to lead our team at Residence Inn Arlington.

This is a unique opportunity to drive hotel profitability through revenue generation, cost control, guest satisfaction, and employee development.

Key Responsibilities:
  • Hotel Profitability: Develop and implement strategies to increase revenue and reduce costs, ensuring the hotel operates efficiently and effectively.
  • Guest Satisfaction: Foster a positive guest experience by ensuring high-quality service, amenities, and facilities.
  • Employee Development: Lead and motivate a team of dedicated employees, providing training and development opportunities to enhance their skills and knowledge.
  • Financial Management: Manage the hotel's budget, forecasting, and financial reporting, ensuring accurate and timely submissions.
  • Operations Management: Oversee the day-to-day operations of the hotel, including housekeeping, maintenance, and food and beverage services.
  • Strategic Planning: Collaborate with the senior leadership team to develop and implement strategic plans, aligning with the company's goals and objectives.
  • Communication: Effectively communicate with employees, guests, and stakeholders, ensuring clear and concise information is shared.
  • Problem-Solving: Identify and resolve problems promptly, ensuring minimal disruption to hotel operations.
Qualifications:
  • Experience: At least 6 years of progressive experience in hotel operations, management, or a related field.
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Skills: Strong leadership and management skills, excellent communication and problem-solving skills, and the ability to work in a fast-paced environment.


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