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Healthcare Customer Service Specialist
2 months ago
Integrated Dermatology is a leading national dermatology organization that collaborates with clinics throughout the United States. Our dedicated team is committed to providing exceptional support to our partner dermatologists.
Job Description
We are seeking a healthcare customer service specialist to become part of our dynamic dermatology team. This position requires adaptability to fulfill the daily operational needs of the clinic.
Key Responsibilities:
- Coordinate patient scheduling, reminder notifications, and appointment management
- Assist with patient check-in, insurance verification, and record updates
- Manage insurance referrals, authorizations, and eligibility inquiries
- Conduct administrative tasks including filing, faxing, and scanning
- Address patient questions and concerns through phone and email communication
- Familiarity with various types of patient insurance plans
- Proficient computer skills
- Strong verbal and written communication abilities
- Capacity to uphold professionalism and advocate for patient needs
- Positive demeanor and collaborative spirit
Additional Information
We are committed to equal employment opportunity principles and strive to maintain a workplace free from discrimination. All hiring decisions are made based on qualifications and merit.
If you are a reliable and adaptable individual with a dedication to patient care, we encourage you to consider this fulfilling opportunity.