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Healthcare Customer Service Specialist

2 months ago


Brighton, United States Integrated Dermatology Full time
Company Overview

Integrated Dermatology is a leading national dermatology organization that collaborates with clinics throughout the United States. Our dedicated team is committed to providing exceptional support to our partner dermatologists.

Job Description

We are seeking a healthcare customer service specialist to become part of our dynamic dermatology team. This position requires adaptability to fulfill the daily operational needs of the clinic.

Key Responsibilities:
  • Coordinate patient scheduling, reminder notifications, and appointment management
  • Assist with patient check-in, insurance verification, and record updates
  • Manage insurance referrals, authorizations, and eligibility inquiries
  • Conduct administrative tasks including filing, faxing, and scanning
  • Address patient questions and concerns through phone and email communication
Essential Requirements:
  • Familiarity with various types of patient insurance plans
  • Proficient computer skills
  • Strong verbal and written communication abilities
  • Capacity to uphold professionalism and advocate for patient needs
  • Positive demeanor and collaborative spirit
Qualifications

Additional Information

We are committed to equal employment opportunity principles and strive to maintain a workplace free from discrimination. All hiring decisions are made based on qualifications and merit.

If you are a reliable and adaptable individual with a dedication to patient care, we encourage you to consider this fulfilling opportunity.