Customer Service Representative
1 day ago
We are seeking a dedicated and customer-focused individual to join our team as a New Customer Enrollment Specialist in our high-volume call center. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring timely processing of new patient accounts.
Key Responsibilities:- Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy.
- Address and resolve customer concerns or issues in a timely and effective manner.
- Adhere to all HIPAA guidelines and regulations.
- Communicate effectively and empathetically with customers to understand their needs.
- Provide clear and concise information to customers on products, services, and processes.
- Accurately load all patient information into our system, generating all necessary documentation and providing a high level of customer service.
- Maintain a strong working knowledge of products and services, funding sources, and company policies and procedures.
- Develop and maintain a strong understanding of specific requirements of contracted providers.
- Adhere to established quality standards and guidelines in customer interactions.
- Participate in training sessions to enhance skills and knowledge.
- High school diploma or equivalent required.
- Ability to pass a drug and background check.
- Basic working knowledge of computer systems; Brightree experience a plus.
- 2+ years in a call center environment.
- Previous experience in customer service or a related field.
- DME or Medical experience.
- Familiarity with insurance rules and regulations.
- Variety of Medical, Dental, and Vision Insurance Plans
- 401k Plan
- PTO and Paid Holidays
- EAP
- Employee Discounts
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Customer Service Representative
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New Brighton, Minnesota, United States Express Employment Professionals Full timeJob OverviewExpress Employment Professionals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to clients via various channels, including phone, email, and live chat.Key ResponsibilitiesRespond promptly to customer inquiries,...
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New Brighton, Minnesota, United States Hire Heroes USA Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a New Customer Enrollment Specialist in our high-volume call center. As the advocate of our customers, empathy and compassion are essential qualities for this role.Key ResponsibilitiesCustomer Support: Handle inbound and outbound customer calls, emails, and...
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Customer Service Representative
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New Brighton, Minnesota, United States Hire Heroes USA Full timeJob Title: NCE SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a New Customer Enrollment Specialist in our high-volume call center. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring timely processing of new patient accounts.Key Responsibilities:Customer...
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New Brighton, Minnesota, United States Mars Supply Full timeJob DescriptionMars Supply, a leading industrial distributor, is seeking a skilled professional to join its Customer Service Department. This role requires strong written and oral communication skills, with a focus on assisting customers with sales order entries, researching quotes, and answering questions regarding our product line. The ideal candidate will...
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Customer Service Ambassador
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New Brighton, Minnesota, United States Express Employment Professionals Full timeJob OverviewAt Express Employment Professionals, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to clients via various channels, including phone, email, and live chat.Key Responsibilities:Respond promptly to customer inquiries,...
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Customer Service Representative
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New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
1 month ago
New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
1 month ago
New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
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New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
1 month ago
New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
1 month ago
New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
1 month ago
New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Citizens Bank Minnesota. As a key member of our New Ulm main office, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key...
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Customer Service Representative
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New Prague, Minnesota, United States Domino's Franchise Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phones, making pizzas, and working in a fast-paced environment.Key Responsibilities:Answer customer...
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Senior Customer Service Representative
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New Ulm, Minnesota, United States Citizens Bank Minnesota Full time{"h1": "Senior Customer Service Representative", "p": "At Citizens Bank Minnesota, we are seeking a highly skilled Senior Customer Service Representative to join our team in New Ulm. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving issues, and promoting our products and...
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Customer Service Representative
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New Prague, Minnesota, United States Kwik Trip Full timeAbout Kwik TripKwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to providing an exceptional customer experience in clean, state-of-the-art facilities.Job SummaryWe are seeking energetic, outgoing, and positive individuals to join our Food/Guest Service team. As a Food/Guest Service coworker, you...
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Senior Customer Service Representative
1 month ago
New Ulm, Minnesota, United States Citizens Bank Minnesota Full timeSenior Customer Service RepresentativeCitizens Bank Minnesota is seeking a highly skilled Senior Customer Service Representative to join our team in New Ulm. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Process...
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Customer Service Representative
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New Prague, Minnesota, United States Expedia Partner Solutions Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Expedia Partner Solutions. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Resolve customer inquiries efficiently and effectively,...
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Customer Service Representative
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New Ulm, Minnesota, United States Kwik Trip Full timeJoin Our Team at Kwik TripWe are seeking energetic and positive individuals to join our team at Kwik Trip. As a Food/Guest Service coworker, you will be responsible for providing exceptional customer service and maintaining a clean and inviting store environment.Key Responsibilities:Provide excellent customer service and ensure a positive guest...
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Customer Service Representative
2 weeks ago
New Ulm, Minnesota, United States Kwik Trip Full timeJoin Our Team at Kwik TripWe are seeking energetic and positive individuals to join our team at Kwik Trip. As a Food/Guest Service coworker, you will be responsible for providing exceptional customer service and maintaining a clean and inviting store environment.Key Responsibilities:Provide excellent customer service and ensure a positive guest...