Coffee Shop Operations Supervisor
3 days ago
We are seeking a highly organized and detail-oriented Coffee Shop Operations Supervisor to join our team at Alex Le. In this role, you will be responsible for supervising the day-to-day operations of our coffee shop, ensuring that all standards of quality and service are met. You will also be responsible for training new team members, directing team and workflow, and maintaining high product quality and shop standards.
We offer a competitive salary of $16/hour + tips up to $10+/hour, paid time off, health benefits, on-shift meal + beverage, and employee discount. Our ideal candidate has 2+ years of cafe, restaurant or retail management experience, proficiency in Microsoft Suite and Google Suite, and excellent verbal and written communication skills with guests, teammates, and leadership.
Job Description:
In this role, you will:
* Supervise day-to-day coffee shop operations, ensuring seamless service delivery
* Train new team members using our training tools to effectively perform in their roles
* Foster a positive work environment where each individual embodies our company's ethos and acts with integrity and honesty
* Direct team and workflow to ensure FOH and BOH team members deliver exceptional service to enhance the guest experience
Key Responsibilities:
* Provide guidance and set a positive example for team members, ensuring all Standard Operating Procedures are followed
* Ensure team members adhere to meal and break, food and beverage, and dress code policies
* Perform all front and back of house functions, including opening and closing procedures, maintaining cleanliness standards, preparing food and beverages to standards
We are an equal opportunities employer and welcome applications from diverse candidates.
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