Retail Operations Manager
7 days ago
At Builders FirstSource, we are committed to providing our customers with exceptional service and support. As a Retail Supervisor at Dixieline Lumber and Home Centers, you will play a key role in achieving this goal.
About the RoleWe are seeking an experienced Retail Supervisor to oversee the daily operations of our retail store. This is a critical role that requires strong leadership and organizational skills, as well as the ability to work effectively with our sales team and other stakeholders.
Responsibilities- Assist with overseeing and directing daily activities of the retail store operations; ensuring a high level of service to the customer with a focus on meeting sales goals.
- Open and close store as scheduled, and assist with daily operations of retail sales, quotes/estimates, material take offs, generating purchase orders, pricing, and product delivery.
- Maintain quality of retail floor including signage, proper pricing, inventory selection and level, and promotional displays, verifying special advertised merchandise is in stock and properly signed and priced.
- Coordinate product knowledge training to sales personnel and customers, and ensure all credit and check cashing procedures have been followed.
- Assist with compliance for loss prevention program, including security, safety, and maintenance of equipment, vehicles, and property.
- Investigate and resolve customer issues regarding order processing, deliveries, system inventory, pricing discrepancies, and determine appropriate corrective action.
To be successful in this role, you will need:
- A High School Diploma or General Education Degree (GED), and five (5) years retail or sales experience; or equivalent combination of education and experience.
Bigest FirstSource is an Equal Opportunity/Affirmative Action Employer, committed to creating a diverse and inclusive workplace. We offer competitive compensation and benefits, including a salary range of $60,000 - $80,000 per year, depending on experience.
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