Workforce Management Specialist

15 hours ago


El Dorado, Arkansas, United States Murphy USA Full time
Job Summary

We are seeking a highly skilled Workforce Management Specialist to join our team at Murphy USA. The successful candidate will be responsible for managing the workforce management function and staff, ensuring the maintenance, development, and reporting of the workforce management system.

Key Responsibilities
  • Develop, monitor, and report on workforce management system metrics to optimize labor efficiency and productivity.
  • Identify trends within the retail operations workforce and provide data-driven recommendations for improvement.
  • Perform system maintenance duties associated with the workforce management system, ensuring seamless operations and data integrity.
  • Collaborate with cross-functional teams to create and produce reports that measure and account for business activity in the Field Operations.
  • Develop and implement measures to calculate budget savings based on new labor hour calculations.
  • Manage staff responsible for maintaining data and systems, ensuring accurate and timely reporting.
  • Assist with the management of communication, recognition, and engagement of cross-functional personnel.
  • Pursue continuous learning and professional development to stay up-to-date with changes in business requirements, technologies, service delivery, and industry best practices.
  • Optimize labor schedules and workflows to improve site-level efficiency and productivity.
Requirements

To be successful in this role, you will need:

  • Broad knowledge of accounting, marketing, business administration, finance, and related fields.
  • Equivalent to a four-year college degree, plus 7 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.


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