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Financial Services Representative
2 months ago
We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Peoples Security Bank & Trust Company. As a key member of our branch office sales/service team, you will be responsible for delivering exceptional customer experiences and meeting the financial needs of our community.
Key Responsibilities- Customer Service: Provide prompt and effective service to customers, addressing their inquiries and concerns in a timely and professional manner.
- Transaction Processing: Process various customer transactions efficiently and accurately, including checks, deposits, withdrawals, payments, and other financial services.
- Product Knowledge: Stay up-to-date on bank products and services, including technology, to provide informed solutions to customers.
- Team Collaboration: Work closely with branch office sales/service team members to achieve sales and service goals.
- Operational Support: Assist with day-to-day branch operational activities and financial services, including cash handling and ATM management.
- Education: A high school diploma or equivalent is required; an associate's degree or general banking diploma is preferred.
- Skills: Excellent communication and interpersonal skills, with the ability to communicate effectively across various channels. Strong problem-solving skills and a sound knowledge of branch transactional tasks and operations are also required.
- Experience: A minimum of 1-2 years' experience in a related position is normally required.
- Medical Plans: Comprehensive medical coverage for you and your family.
- Dental Plan: Affordable dental coverage for routine care and major procedures.
- Vision Plan: Coverage for eye exams, glasses, and contact lenses.
- Life Insurance: Basic life insurance coverage for you and your dependents.
- Disability Insurance: Income protection in the event of illness or injury.
- 401(K) Plan: A retirement savings plan with employer matching contributions.
- ESOP Plan: An employee stock ownership plan for long-term wealth accumulation.
- Paid Time Off: Generous paid vacation and sick leave policies.
- Paid Holidays: Several paid holidays throughout the year.
- Employee Assistance Program: Confidential counseling services for personal and professional issues.
- Banking Classes: Ongoing training and education to enhance your banking skills.
- Internal Advancement Opportunities: Career growth and development opportunities within the bank.
