Night Shift Operations Coordinator
6 days ago
About All Fleet Services
At All Fleet Services, we provide 24-hour road service to customers across the nation. As a leading diesel repair company, we are committed to delivering top-notch service to our clients. Our team of dedicated professionals works tirelessly to ensure that our customers receive the best possible support.
We are seeking an experienced Night Shift Operations Coordinator to join our dynamic team. This individual will be responsible for coordinating with our fleet of over 100 technicians to diagnose and repair issues with customer vehicles. The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have experience in multi-tasking.
Job Description:
- Answer emergency and non-emergency calls from customers, gathering essential information about the issue with their vehicle.
- Dispatch local mobile technicians to diagnose and repair problems, ensuring timely and efficient resolution.
- Communicate with drivers and mechanics to coordinate repairs and service needs.
- Maintain accurate call logs, records, and other documentation.
- Work closely with national accounts to resolve queries and issues.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Experience handling stressful situations and resolving complex issues.
Benefits:
- Paid weekly salary of $45,000 - $55,000 per year.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401K and life insurance plan.
- Two weeks' vacation time after one year of service.
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