Customer Success Strategist
1 week ago
We're seeking a seasoned professional to join our team as a Customer Success Manager. As a key member of our support team, you'll be responsible for ensuring the successful implementation and ongoing support of our supply chain commerce technology solutions.
Key Responsibilities- Act as the primary advocate for our customers, orchestrating the balance between their needs and our fiscal responsibilities.
- Develop and maintain relationships with senior customer contacts at the corporate and site level, ensuring consistent, high-quality support and service.
- Participate in the execution and completion of information technology solutions projects, assuming responsibility for the overall success of post-implementation support and service.
- Have a working knowledge of budgets, labor planning/resourcing, and coordination of activities between client and company personnel.
- Maintain ongoing open communication with key customer contacts to ensure they're satisfied with the support and operational improvements services being delivered.
- Compile and report out on ROI of completed Operational Improvement Projects.
- Four-year bachelor's or foreign equivalent degree in computer science, engineering, business, or related field.
- 2 years of experience developing, supporting, or implementing application software.
- 1 year of experience with database troubleshooting or developing in SQL or related relational database.
- Requires up to 50% travel.
- Strong written and oral communication skills; ability to communicate with internal and external C-level Executives.
- Skilled at analytical, problem solving.
- Has ability to influence / control dynamic situations.
- Strong focus on leadership, processes, client management and client satisfaction.
- Basic knowledge of operational flow of a DC.
We're committed to diversity and inclusion, and we're proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.
-
Customer Success Strategist
1 month ago
Atlanta, Georgia, United States BLR | HCI | CCMI Full timeAt BLR | HCI | CCMI, our strength lies in our diverse team. We embrace individuals from various backgrounds, fostering an environment rich in acceptance, inclusivity, and achievement. Our workforce drives the innovation and collaboration necessary for our strategic success. Position Overview: We are seeking a remote Customer Success Strategist to enhance our...
-
Senior Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States PagerDuty Full timeAbout PagerDutyPagerDuty is a leader in digital operations management, empowering teams to excel in their critical work through the PagerDuty Operations Cloud.Role OverviewThe Senior Customer Success Strategist is dedicated to engaging with key stakeholders within customer organizations, establishing and nurturing robust relationships to facilitate their...
-
Lead Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States Sovos Compliance Full timeExciting Career Opportunity with Sovos Compliance:Are you seeking a fulfilling career where creativity and influence converge? Sovos Compliance, a worldwide frontrunner in tax adherence, is transforming how organizations tackle regulatory hurdles. Our team is committed to making a meaningful impact in all our endeavors, utilizing digital innovations to...
-
Enterprise Client Success Strategist
4 weeks ago
Atlanta, Georgia, United States Narvar Full timeNarvar is seeking a driven Enterprise Client Success Strategist to become a vital part of their exceptional Customer Success team. This position is centered around managing the well-being and achievements of clients, engaging with them to showcase value and uncover growth prospects, leveraging data analytics to monitor client health, collaborating with...
-
Customer Success Strategist
2 weeks ago
Atlanta, Georgia, United States Rhythm Software Full time{"title": "Senior Customer Success Manager", "description": "Unlock Customer Potential with Rhythm SoftwareRhythm Software is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor, you will work closely with our valued customers to ensure they derive maximum value from our platform.Key Responsibilities:Develop and execute...
-
Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States Elemica Full timeAbout ElemicaElemica operates a cutting-edge supply chain network focused on enhancing customer and supplier relationships as well as logistics. Our solutions drive efficiency and profitability, leading to a more streamlined and optimized supply chain.Our clients benefit significantly from reduced operational costs and accelerated processes, achieved through...
-
Customer Success Strategist
4 days ago
Atlanta, Georgia, United States OneTrust Full timeThe ChallengeWe are seeking a seasoned Customer Success Architect to join our team at OneTrust. As a strategic advisor, you will work closely with our Privacy/GRC/Compliance product portfolio to ensure strategic success and achieve value for our customers.The ideal candidate will have significant industry experience and a proven track record of establishing...
-
Customer Success Strategist
3 days ago
Atlanta, Georgia, United States Workday Full timeCustomer Success ManagerThe Customer Success Manager plays a pivotal role in driving business outcomes and ensuring maximum value is derived from Workday's products and services.Key Responsibilities:Quantify and drive business value through strategic planning and executionCollaborate with cross-functional teams, including Product Management, Customer,...
-
Customer Success Strategist
2 weeks ago
Atlanta, Georgia, United States OneTrust Full timeAbout the RoleWe are seeking a highly skilled Customer Success Architect to join our team at OneTrust. As a strategic advisor, you will work closely with our Privacy/GRC/Compliance product portfolio to ensure strategic success and achieve value for our customers.Key ResponsibilitiesEstablish trusted advisor relationships with senior business and technology...
-
Customer Success Strategist
2 days ago
Atlanta, Georgia, United States OneTrust Full timeAbout the RoleWe are seeking a highly skilled Customer Success Architect to join our team at OneTrust. As a strategic advisor, you will work closely with our Privacy/GRC/Compliance product portfolio to ensure strategic success and achieve value for our customers.Key ResponsibilitiesEstablish trusted advisor relationships with senior business and technology...
-
Customer Success Strategist
2 weeks ago
Atlanta, Georgia, United States U.S. Bancorp Full timeAbout you. Energy and passion for delivering exceptional customer experiences, eager to exceed their goals and expectations. Consistent track record of highly professional customer service in a fast-paced, dynamic environment. Strong interpersonal skills and experience building long-term relationships with clients. Proven ability to work in a team...
-
Lead Technical Success Strategist
4 weeks ago
Atlanta, Georgia, United States New Relic Full timeYour Role The Technical Success Strategist (TSS) will oversee the technical engagement with our premier enterprise clients, serving as their technical advocate with the responsibility to enhance customer utilization and value extraction from our platform. You will actively promote consumption through the effective use of our solutions. This position requires...
-
Enterprise Customer Success Strategist
5 days ago
Atlanta, Georgia, United States SAP, SE Full timeEnterprise Customer Success Partner RoleThe Enterprise Customer Success Partner will play a pivotal role in driving mutual success across the customer lifecycle. This includes the Land, Adopt, Consume, and Expand phases.Key Responsibilities:Proactively engage with assigned customers to ensure their needs are met and exceeded.Develop and implement tailored...
-
Lead Customer Success Strategist
1 month ago
Atlanta, Georgia, United States CoStar Realty Information, Inc. Full timeCompany OverviewCoStar Realty Information, Inc. is a premier global provider of comprehensive commercial and residential real estate data, analytics, and online marketplaces. As a member of the S&P 500 Index and NASDAQ 100, our mission is to transform the real estate landscape by enabling individuals and businesses to discover properties, insights, and...
-
Lead Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States CoStar Realty Information, Inc. Full timeSenior Customer Success ManagerPosition OverviewCOMPANY DESCRIPTIONCoStar Realty Information, Inc. is a premier global provider of commercial and residential real estate data, analytics, and online platforms. As a member of the S&P 500 Index and the NASDAQ 100, we are dedicated to transforming the real estate landscape, enabling individuals and businesses to...
-
Lead Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States Ivanti Full timeAbout UsAt Ivanti, we empower organizations to enhance productivity, security, and engagement in a flexible work environment. With a global presence and a diverse workforce, we are committed to being a leader in the Everywhere Workplace.Our MissionWe strive to anticipate customer needs and deliver innovative solutions that surpass expectations. Our goal is...
-
Lead Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States Ivanti Full timeAbout UsAt Ivanti, we empower organizations to enhance productivity, security, and engagement in a flexible work environment. With a global presence and a diverse workforce, we are dedicated to creating the Everywhere Workplace.Our CommitmentWe proactively anticipate the needs of our clients, ensuring responsiveness and delivering innovative solutions that...
-
Digital Marketing Strategist
2 weeks ago
Atlanta, Georgia, United States P.A.C.E. Inc Full time{"title": "Digital Marketing Strategist", "content": "Job SummaryP.A.C.E. Inc is seeking a skilled Digital Marketing Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and executing digital marketing strategies that drive business growth and customer engagement.Key ResponsibilitiesDevelop and...
-
Lead Customer Success Strategist
4 weeks ago
Atlanta, Georgia, United States Grundfos Full timeContract Type: Full-TimeEmployment Type: RegularAre you passionate about addressing global water and climate issues while advancing your career in a worldwide organization? Would you like to contribute to our Digital Solutions team and support our global climate objectives?We have an exciting opportunity for you.Position Overview:Grundfos is seeking a Senior...
-
Client Relationship Strategist
1 month ago
Atlanta, Georgia, United States Capital Investment Advisors Full timeAt Capital Investment Advisors (CIA), our mission is to empower the families we serve to achieve their financial aspirations through our expertise in Income Investing. As a fee-only financial advisory and portfolio management firm, we are dedicated to providing comprehensive financial guidance tailored to the unique needs of our clients across the United...