Customer Service Representative
7 days ago
**Job Summary**
We are seeking a highly skilled Sales Associate II to join our team at Tapestry. As a Sales Associate II, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury retail environment.
**Key Responsibilities:**
- Develop and maintain a deep understanding of our products and services to provide personalized recommendations to customers.
- Build and maintain strong relationships with customers to drive repeat business and increase customer loyalty.
- Work collaboratively with the sales team to achieve sales goals and objectives.
- Stay up-to-date on fashion trends and industry developments to provide expert advice to customers.
- Provide exceptional customer service to ensure a positive shopping experience.
**Requirements:**
- 1-3 years of previous selling experience in a luxury retail service environment preferred.
- High school diploma or equivalent; college degree preferred.
- Knowledge of cash register systems and basic computer skills.
- Ability to communicate effectively with customers and team members.
- Ability to work a flexible schedule to meet the needs of the business.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
**About Tapestry:**
Tapestry is a leading global consumer products company with a portfolio of iconic brands, including Coach, Kate Spade, and Stuart Weitzman. We are committed to delivering exceptional customer experiences and driving growth through innovation and creativity.
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