Customer Service Representative

7 days ago


Palm Beach Gardens, Florida, United States Tapestry Full time

**Job Summary**

We are seeking a highly skilled Sales Associate II to join our team at Tapestry. As a Sales Associate II, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury retail environment.

**Key Responsibilities:**

  • Develop and maintain a deep understanding of our products and services to provide personalized recommendations to customers.
  • Build and maintain strong relationships with customers to drive repeat business and increase customer loyalty.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Stay up-to-date on fashion trends and industry developments to provide expert advice to customers.
  • Provide exceptional customer service to ensure a positive shopping experience.

**Requirements:**

  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems and basic computer skills.
  • Ability to communicate effectively with customers and team members.
  • Ability to work a flexible schedule to meet the needs of the business.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

**About Tapestry:**

Tapestry is a leading global consumer products company with a portfolio of iconic brands, including Coach, Kate Spade, and Stuart Weitzman. We are committed to delivering exceptional customer experiences and driving growth through innovation and creativity.



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