Claims Adjuster
1 week ago
Job Summary
Protective Insurance is seeking a highly skilled Claims Adjuster - Contract Claims Specialist to join our team in Carmel, IN. As a key member of our Claims Department, you will be responsible for effectively reviewing new loss claims to determine appropriate action for resolution.
Key Responsibilities
- Provide exceptional customer service to meet the expectations of our policyholders
- Work closely with Extended Claims Unit Representatives on dedicated accounts to ensure seamless claim resolution
- Review new loss claims with low to moderate complexity and determine the most effective course of action for resolution
- Conduct thorough phone interviews and take recorded statements from all parties involved in the claim
- Investigate and determine fault in losses and accidents, documenting all activity related to the claim
- Evaluate, negotiate, and adjust losses and damages to ensure complete resolution of all damages
- Maintain accurate and detailed records of all claim activity
- Promote a positive and collaborative team environment
Requirements
- Bachelor's degree in Business, Insurance, or a related field (preferred)
- 1-3 years of experience working with insurance claims (required)
- Strong organizational skills and ability to multitask
- Excellent written and verbal communication skills
- Proficient knowledge of Microsoft Office programs
About Protective Insurance
Protective Insurance is a leading provider of insurance solutions for the transportation industry. With over 80 years of experience, we understand the unique needs of our customers and provide worry-free solutions to help them succeed.
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