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Senior Claims Adjuster
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Claims Adjuster to join our team at Liberty Mutual Group. As a Claims Adjuster, you will be responsible for guiding our insureds and claimants through the auto claims process from start to finish.
Key Responsibilities:
- Manage multiple claims simultaneously, ensuring timely and accurate resolution.
- Communicate effectively with customers, providing clear and concise information about the claims process.
- Conduct thorough investigations of claims, gathering and analyzing evidence to determine liability and damages.
- Work closely with internal stakeholders, including underwriters, examiners, and other adjusters, to ensure seamless claims processing.
- Develop and maintain strong relationships with customers, providing exceptional service and ensuring their needs are met.
Requirements:
- High school diploma or equivalent required; college degree preferred.
- 1-3 years of experience in claims handling or a related field.
- Strong organizational and time management skills, with ability to prioritize multiple tasks and meet deadlines.
- Excellent communication and interpersonal skills, with ability to work effectively with customers, colleagues, and other stakeholders.
- Ability to work in a fast-paced environment, with adaptability and flexibility to changing priorities and deadlines.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
About Us:
Liberty Mutual Group is a leading global insurance company, dedicated to helping people live and work with confidence. We offer a range of insurance products and services, including auto, home, life, and health insurance. Our mission is to provide exceptional service and support to our customers, while also fostering a culture of innovation and excellence within our organization.