Front Desk Representative

5 days ago


Bishop, California, United States Wayfinder Bishop Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wayfinder Bishop. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Greet and register guests in a friendly and efficient manner, ensuring all necessary information is collected and accurate.
  • Front Desk Operations: Manage the front desk area, including handling guest inquiries, resolving issues, and maintaining a clean and organized workspace.
  • Communication: Provide excellent communication skills, both verbal and written, to ensure guests are informed and satisfied with their stay.
  • Problem-Solving: Anticipate and resolve guest complaints in a professional and courteous manner, ensuring a positive experience for all guests.
  • Teamwork: Collaborate with other hotel staff to ensure seamless service and a high level of guest satisfaction.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: No prior experience required, but prior hospitality experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a strong attention to detail.
What We Offer

As a Front Desk Agent at Wayfinder Bishop, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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