Assistant Market Center Administrator
4 weeks ago
As a key member of the Keller Williams Realty Group Market Center team, the Assistant Market Center Administrator will play a vital role in ensuring the smooth operation of our office. This individual will be responsible for providing administrative support to the Market Center Administrator, assisting with daily activities, and ensuring that all associates receive the expected level of service.
Key Responsibilities:
- Act as the Market Center Administrator in their absence, as required
- Assist in all aspects of the Market Center financials
- Help to share the Market Center value story
- Arrange for training and build attendance in Market Center training events
- Support agents with their use of the KW Command system and work to ensure adoption across the entire Market Center
- Handle questions agents bring
Essential Duties and Responsibilities:
- Computer input
- Work with agents, coordinators, and compliance to complete real estate transactions through the KW system
- Bookkeeping (A/R and A/P)
- Market training and classes for the Market Center
- Work closely with Leadership, the ALC, and committees on planning and implementation
- Work closely with Compliance on adherence to legal requirements
- Assist with all Market Center events, not limited to RED Day, training events, food drives, BOLD coordination, vendor support, weekly setup when in Market Center, and many other activities throughout the year
- Learn and keep up to date with all KW technology, specifically the Command system
- Assist leadership with other administrative tasks as needed
- Assist DFI with breaks and cross-training for the position
Communications/Interactions:
- Staff – To be responsible for daily activities of the Market Center, works closely with MCA, Broker of Record, Director of First Impressions, and all other team members – daily
- Sales Associates – Ensuring the smooth process of transactions through the KW system. Assist in connecting them to our resources. Assist in their adoption and use of KW technology. – daily
- Team Leaders – Morning standup meeting – daily
- Other KW offices and the corporate organization to encourage training attendance, and represent the Market Center and its agents and staff.
Knowledge/Skills:
- Extraordinary people skills
- Leadership, management, team-building skills
- Goal setting, planning, accountability skills
- Problem-solving skills
- Proactive, positive attitude
- Accounting/bookkeeping skills
- Knowledge of MS Word and Excel and CRM software
- Willing and able to embrace new technology, master it, and teach it to others
- Real estate licensed preferred but not required.
- Track record of success in past jobs/tasks
Compensation:
Includes a base salary, health insurance contribution, potential for performance-based bonuses after 90 days of employment, Profit Share, and other employee benefits.
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