Senior Systems and Storage Administrator
5 days ago
We are seeking a highly skilled and experienced Senior Systems and Storage Administrator to join our team at Open Technology Solutions. As a key member of our IT department, you will be responsible for the design, implementation, and maintenance of our enterprise technical systems, including servers, data storage services, operating systems, and data access security.
Key Responsibilities- Design, implement, and maintain enterprise technical systems, including servers, data storage services, operating systems, and data access security.
- Lead capacity planning, functional and technical design of enterprise systems, and resolution of complex problems.
- Oversee the testing, implementation, maintenance, documentation, and development of operation and maintenance procedures.
- Execute enterprise system design (functional and technical), planning, and implementation.
- Provide assistance in troubleshooting escalated issues related to system failures and problems.
- Act independently to troubleshoot complex problems immediately to avoid costly downtime and service outages.
- Carry out the responsibilities of the position in accordance with company Information Security Policies and Procedures.
- Work with management, business groups, and staff, Business Partners, Vendors, and Customers.
- College diploma or university degree in the field of computer science and/or 6-10 years equivalent work experience.
- Hold and maintain one or more active certifications in Microsoft, VMware, Linux technologies.
- Expert technical knowledge of network, PC, and server platforms and operating systems, including HP, Cisco, Microsoft Windows Server 2012/16/19, VMware ESXi 6+, and Red Hat Linux.
- Extensive application support experience with Microsoft SQL Server, Microsoft Exchange Online, VMware Horizon, Citrix, Microsoft 365, Cohesity, Altiris, and Microsoft Defender.
- Expert technical knowledge of current systems software, protocols, and standards, including Microsoft Active Directory and/or Azure Active Directory.
- Strong knowledge of local area network administration.
- Hands-on software and hardware troubleshooting experience.
- Experience with data management.
- Experience documenting and maintaining configuration and process information.
- Good understanding of the organization's goals and objectives.
- Knowledge of applicable data privacy practices and laws.
- Good understanding of storage architecture design techniques, theories, principles, and practices.
- Working technical experience with designing, building, installing, configuring, and supporting storage servers and management software.
- Hands-on Fibre Channel SAN/NAS/DAS troubleshooting experience.
- Experience with backup and restore technologies.
- Knowledge of applicable data retention practices and laws.
- Experience desired in developing and submitting storage audits and compliance reports to governing bodies, legal entities, and/or external authorities.
- Strong customer service orientation.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong interpersonal and oral communication skills.
- Adept at reading, writing, and interpreting technical documentation and procedure manuals.
- Ability to conduct research into hardware and software issues and products as required.
- Ability to present ideas and solutions in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Skilled at working within a team-oriented, collaborative environment.
- Professional representation of Open Technology Solutions.
- Job knowledge/timely, accurate and efficient performance.
- Adherence to OTS's policies and procedures.
- Promotes and ensures the highest level of quality member Service is provided to all members.
- Confidentiality of all records.
- Timeliness of meeting regulatory guidelines.
- Compliance of regulatory requirements.
- Cost effectiveness and productivity of departmental operations.
- Success in meeting individual, departmental, and corporate goals.
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