Customer Service Ambassador
6 days ago
We are seeking a skilled Overnight Customer Service Ambassador to join our team at Planet Fitness, Inc.
Estimated Salary Range:$45,000 - $55,000 per year, depending on experience.
Responsibilities- Provide exceptional customer service to members and guests, ensuring a welcoming environment at all times.
- Respond to member inquiries, resolve issues, and escalate concerns as needed.
- Maintain accurate records of member interactions and incidents.
- Collaborate with colleagues to achieve sales and membership goals.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- 1-2 years of customer-facing experience in a fast-paced environment.
- Excellent communication, problem-solving, and conflict resolution skills.
- Able to work varied shifts, including nights, weekends, and holidays.
We offer a competitive compensation package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
As a valued member of our team, you will have opportunities for professional growth and development, as well as recognition for your contributions.
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