Customer Experience Associate
1 day ago
Enterprise Mobility Inc is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.
Key Responsibilities:- Meet and greet customers in a professional and friendly manner
- Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
- Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions, and provide information and resolution for customers, other branches, and other vendors
- Assist in assessing the condition of rental vehicles upon return
- Notify management of any known customer or vehicle problems
- Must be at least 18 years old
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
- Education Assistance
Enterprise Mobility Inc is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you have any difficulty using our online system and need an accommodation due to a disability, please contact us at [insert email address].
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Customer Experience Associate
1 month ago
Jackson, Wyoming, United States Enterprise Mobility Inc Full time{"title": "Customer Experience Representative", "description": "OverviewEnterprise Mobility Inc. is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Experience Representative to...
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Customer Experience Associate
1 day ago
Jackson, Wyoming, United States Enterprise Mobility Inc Full timeOverviewEnterprise Mobility Inc. is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Experience Representative to join our team.The Customer Experience Representative will be...
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