Customer Service Representative

1 month ago


Jackson, Wyoming, United States Springboard Hospitality Full time

Job Title: Cashier

Job Summary:

We are seeking a skilled Cashier to join our team at Springboard Hospitality. As a Cashier, you will be responsible for managing all transactions with customers accurately and efficiently. This includes receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.

Key Responsibilities:

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change, or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them, and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box, or gift-wrap packages
  • Handle merchandise returns and exchanges

Requirements and Skills:

  • Work experience as a Retail Cashier or in a similar role in sales
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash registers and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • High school degree

About Us:

Springboard Hospitality is a leading hospitality company that values customer satisfaction and excellence in service. We are committed to providing a positive and supportive work environment for our employees.



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