Customer Service Representative
1 month ago
Job Title: Cashier
Job Summary:
We are seeking a skilled Cashier to join our team at Springboard Hospitality. As a Cashier, you will be responsible for managing all transactions with customers accurately and efficiently. This includes receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
Key Responsibilities:
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change, or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them, and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box, or gift-wrap packages
- Handle merchandise returns and exchanges
Requirements and Skills:
- Work experience as a Retail Cashier or in a similar role in sales
- Basic PC knowledge
- Familiarity with electronic equipment, like cash registers and POS
- Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
- High school degree
About Us:
Springboard Hospitality is a leading hospitality company that values customer satisfaction and excellence in service. We are committed to providing a positive and supportive work environment for our employees.
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