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Customer Service Representative

2 months ago

Jackson, Wyoming, United States Teton County Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service Representative. In this role, you will provide exceptional service to our residents and patrons, ensuring a positive and enjoyable experience.

Key Responsibilities:

  • Respond to phone calls and greet walk-in customers in a professional and courteous manner.
  • Collect payments and complete report reconciliations on a daily basis.
  • Assist with setting up and breaking down program equipment, monitoring activities in the gym and multi-purpose rooms.
  • Perform minor maintenance and repair tasks throughout the facility, and clean lobby and recreation areas.
  • Order, receive, and distribute supplies and equipment, maintaining office supply storage areas.
  • Access department files and locate information for customers, staff, local agencies, and others as authorized.

Requirements:

  • High school diploma or GED equivalent, and one year of experience providing customer service with cash handling responsibilities.
  • Ability to establish and maintain cooperative working relationships with coworkers and other individuals in contact during the course of work.
  • Knowledge of methods of conflict resolution, County and Department policies and procedures, and accurate cash handling practices.