Customer Service Representative
4 days ago
We are looking for a Front Desk Associate at Planet Fitness - Easy Mile Fitness. This is a part-time role working from Monday to Thursday, 4PM-9PM.
Job Description:- Greet members and guests, assist with check-in and promote our Judgement Free Zone.
- Resolve member concerns, answer phone calls, and perform membership-related functions.
- Execute retail transactions, drive sales goals, and maintain a clean club environment.
About the Role:
This Front Desk Associate will provide top-notch service to our members, ensuring an exceptional experience in our Judgement Free Zone.
The ideal candidate will have passion for delivering customer service and creating a welcoming environment.
Responsibilities:
- Greet and Assist Members: Greet members and guests upon arrival, assist with check-in, and promote our Judgement Free Zone.
- Member Concerns and Support: Resolve member concerns, answer phone calls, and perform membership-related functions.
- Retail and Sales: Execute retail transactions, drive sales goals, and maintain a clean and sanitized club environment.
Requirements:
- 6-12 months of customer service experience
- Basic computer proficiency
- Will to become CPR/AED certified
Benefits:
- A free Black Card Membership
- 401(K) and Roth Retirement Savings Plan
- Employee perks and discounts
Compensation:
$45,000 - $55,000 per year (estimated salary range)
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