Customer Service Representative

4 days ago


Sarasota, Florida, United States Planet Fitness -Easy Mile Fitness Full time

We are looking for a Front Desk Associate at Planet Fitness - Easy Mile Fitness. This is a part-time role working from Monday to Thursday, 4PM-9PM.

Job Description:
  • Greet members and guests, assist with check-in and promote our Judgement Free Zone.
  • Resolve member concerns, answer phone calls, and perform membership-related functions.
  • Execute retail transactions, drive sales goals, and maintain a clean club environment.

About the Role:

This Front Desk Associate will provide top-notch service to our members, ensuring an exceptional experience in our Judgement Free Zone.

The ideal candidate will have passion for delivering customer service and creating a welcoming environment.

Responsibilities:

  1. Greet and Assist Members: Greet members and guests upon arrival, assist with check-in, and promote our Judgement Free Zone.
  2. Member Concerns and Support: Resolve member concerns, answer phone calls, and perform membership-related functions.
  3. Retail and Sales: Execute retail transactions, drive sales goals, and maintain a clean and sanitized club environment.

Requirements:

  • 6-12 months of customer service experience
  • Basic computer proficiency
  • Will to become CPR/AED certified

Benefits:

  • A free Black Card Membership
  • 401(K) and Roth Retirement Savings Plan
  • Employee perks and discounts

Compensation:

$45,000 - $55,000 per year (estimated salary range)



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