Patient Service Representative
3 days ago
We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation in Laurel, MD. As a Patient Service Specialist, you will play a critical role in ensuring that our patients have an exceptional experience from the moment they arrive at our center.
Responsibilities- Greet new and existing patients, register new patients, and provide information about their visit
- Schedule patient appointments in person or over the phone
- Communicate with various parties, including attorney offices, insurance companies, and translation companies
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
- High School Diploma or GED required
- Bilingual preferred
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional care to our patients and are seeking individuals who share our values and commitment to excellence.
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