Medical Assistant/Patient Service Representative

2 days ago


Pocomoke City, Maryland, United States TidalHealth Full time
Why Work at TidalHealth?

TidalHealth is a leading healthcare provider that offers a wide range of services, including neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care, and clinical trials and research. Our hospitals have been recognized as among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services.

Medical Assistant/Patient Service Representative Job Summary

This role combines clinical care and front desk administrative services to provide exceptional patient experiences in a medical office setting. Responsibilities include clinical, administrative, and clerical tasks such as rooming patients, taking vitals, intake of medical history and medications, registration duties, scheduling appointments, insurance verification, and customer service.

Requirements
  • High School graduate or equivalent required.
  • Knowledge of medical terminology.
  • Medical Assistant certification from an approved Medical Assistant program preferred.
  • At least one year of administrative/customer service experience required.
  • Previous experience in a healthcare environment strongly preferred.
  • Experience with an electronic health record preferred.
Work Schedule
  • Monday through Friday, Day Shift.
Benefits
  • Full-time employees working at least 80 hours per pay period and part-time employees working at least 40 hours per pay period are eligible for benefits.
  • Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.
Salary range: $16.72-$23.41 Commensurate with experience

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