Customer Service Expert

5 hours ago


Anaheim, California, United States Drybar Shops Full time
Job Description:

Drybar Shops is a leading blow dry-only bar, renowned for its commitment to delivering exceptional customer experiences. We are seeking a talented Sales and Service Representative to join our team.

Key Responsibilities:

  • Provide outstanding customer service to clients, ensuring their needs are met and exceeded.
  • Assist in sales of retail products and services, utilizing strong communication and interpersonal skills.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Collaborate with colleagues to achieve sales goals and drive business growth.

Requirements:

  • 1+ years of experience in a fast-paced, customer-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or similar position).
  • Previous experience with Point of Sale Systems is strongly preferred.
  • High school diploma or equivalent is required.
  • Ability to work at a sustained, fast pace and multitask with ease.
  • Excellent problem-solving and troubleshooting skills.

Benefits:

  • Competitive compensation plan with potential to make between $16-$17 per hour depending on performance.
  • Paid Time Off, vacation, and sick leave.
  • Free monthly services.
  • Membership sales bonus.
  • Flexible hours.
  • Discounts on all retail products.
  • Clear career path to grow as a professional.
  • Ongoing training.

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