Sales and Customer Interaction Specialist

6 days ago


Orlando, Florida, United States Smart City Solutions, LLC Full time
Join Our Team
Smart City Solutions, LLC is seeking a highly skilled Event Operations Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of events at our 39 facilities across the United States.

About the Role
The Event Operations Coordinator will be responsible for managing event logistics, coordinating with show management and vendors, and providing exceptional customer service to attendees and exhibitors. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.

Key Responsibilities
• Manage event logistics, including setup, breakdown, and maintenance of event spaces
• Coordinate with show management, vendors, and internal teams to ensure seamless event execution
• Provide exceptional customer service to attendees and exhibitors, responding to inquiries and resolving issues in a timely manner
• Collaborate with the sales team to promote events and increase revenue
• Maintain accurate records and reports, including event attendance, revenue, and vendor information
• Participate in ongoing training and development to stay up-to-date on industry trends and best practices
• Perform other duties as assigned

Requirements
• Minimum one to three years of experience in event operations, hospitality, or a related field
• Proven ability to work effectively in a fast-paced environment and prioritize multiple tasks and responsibilities
• Excellent communication and interpersonal skills, with the ability to work with diverse groups and stakeholders
• Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
• Proficient in Microsoft Office 365, with experience using event management software a plus
• Availability to work evenings, weekends, and holidays as required

Salary Range
$50,000 - $70,000 per year

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