Guest Interaction Specialist
3 weeks ago
About Us
VENU+ is a global company specializing in outsourced services, with a focus on guest mobility, storage, and entertainment solutions. Our mission is to create a fulfilling work environment that propels our service partner's performance.
Job Description
We're seeking an experienced customer service representative to join our team and provide exceptional service to our guests. This role involves providing top-notch service via phone, email, and chat, maintaining a strong knowledge of our products and services, and collaborating with internal teams to resolve customer issues.
Responsibilities
- Offer exceptional customer service for Scooterbug Reservations and VENU + Arcades
- Maintain a thorough understanding of our products and services to effectively assist customers
- Handle a high volume of incoming calls, emails, and chats, ensuring timely responses
- Build and maintain strong relationships with customers, striving to exceed their expectations
- Collaborate with other internal teams to resolve customer issues and provide accurate information
- Document all customer interactions and follow up on any outstanding matters
- Contribute to ongoing process improvements to enhance the customer experience
Requirements and Qualifications
- 6 months to 1-year previous experience in a customer service role, preferably in the call center entertainment industry
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Exceptional interpersonal skills and the ability to build rapport quickly
- Ability to work independently and as part of a team
- Proficient computer skills, including knowledge of Microsoft Office and customer service software
- Availability to work flexible hours, including evenings and weekends
- Estimated Salary: $45,000 - $55,000 per annum
-
Interaction Design Specialist
4 days ago
Orlando, Florida, United States Motion Recruitment Full timeAbout the Position:Motion Recruitment is looking for an Interaction Design Specialist to join our team. The successful candidate will be a key member of our Global UXUI Experience Design team, working closely with a cross-functional team to identify opportunities to enhance customer engagement.Responsibilities:Developing and maintaining high-quality user...
-
Guest Support Specialist
3 weeks ago
Orlando, Florida, United States Bags Full timeAbout UsBags is a leading provider of innovative parking solutions, committed to delivering exceptional experiences for our guests. As a Guest Support Specialist, you will play a vital role in ensuring our high standards are met.Key Responsibilities:Provide top-notch guest support through phone, email, and in-person interactionsAssist with luggage storage,...
-
Valet Service Specialist
3 weeks ago
Orlando, Florida, United States Evolution Parking & Guest Services Full timeBecome a Valet Service Specialist!We're seeking a skilled and enthusiastic Valet Service Specialist to join our team at Evolution Parking & Guest Services. In this role, you'll be responsible for delivering exceptional customer service to our guests, including valet parking, luggage assistance, and ensuring a smooth arrival and departure experience.Your Key...
-
Client Interaction Specialist
2 days ago
Orlando, Florida, United States Monstera Talent Ltd Full timeMonstera Talent Ltd is committed to delivering outstanding customer experiences across various events and retail locations. We're seeking a skilled Client Interaction Specialist to join our team in Orlando and contribute to our mission.In this role, you will engage with customers, answer their questions, and provide information about our products and...
-
Guest Experience Specialist
4 days ago
Orlando, Florida, United States Hyatt Full timeAbout UsHyatt Hotels is a leader in delivering exceptional guest experiences. Our commitment to high-quality service and teamwork sets us apart.Job SummaryWe are seeking a highly skilled Guest Experience Specialist to join our team. As a Room Attendant/Housekeeping Host, you will be responsible for maintaining the cleanliness of guest rooms and creating a...
-
Guest Experience Specialist
3 weeks ago
Orlando, Florida, United States Caribe Royale Full timeJob Description: Are you passionate about delivering exceptional guest experiences? Do you have a strong background in customer service and hospitality? We are seeking a Guest Experience Specialist to join our team at Caribe Royale, where you will play a critical role in creating unforgettable moments for our guests.Key Responsibilities:Provide prompt and...
-
Guest Room Quality Specialist
24 hours ago
Orlando, Florida, United States Marriott International Inc Full timeWe are seeking a highly organized and results-driven Guest Room Quality Specialist to join our team at Marriott International Inc. In this role, you will be responsible for conducting regular inspections of our guest rooms to ensure they meet our high standards of cleanliness and quality.Key Qualifications:High school diploma or equivalent required; prior...
-
Guest Services Associate
4 weeks ago
Orlando, Florida, United States Bags Full timeWhy Join Our Team?Bags is committed to innovation, excellence, and customer satisfaction. As a Valet Attendant, you will have the opportunity to work with cutting-edge technology, interact with diverse guests, and contribute to the success of our organization.Your ResponsibilitiesSome of your key responsibilities as a Valet Attendant will include:Providing...
-
Guest Experience Coordinator
6 days ago
Orlando, Florida, United States La Quinta Orlando - Airport North Full timeAbout UsLa Quinta Orlando - Airport North is a vibrant hotel that prides itself on providing exceptional customer service to its guests. We are committed to creating memorable experiences for our guests and fostering a positive work environment for our staff.Job SummaryWe are seeking a highly motivated Guest Service Agent to join our Front Desk team. The...
-
Guest Services Representative
4 days ago
Orlando, Florida, United States Hyatt Full timeAs a Bell Expeditor at Hyatt, you will be the first point of contact for many of our guests. Your friendly demeanor and welcoming attitude will set the tone for their stay.">In this role, you will be working closely with the Front Office and Valet teams to ensure that every guest receives exceptional service. Your attention to detail and ability to multitask...
-
Guest Experience Champion
4 weeks ago
Orlando, Florida, United States Marriott International Inc Full timeAbout the RoleThis is an exciting opportunity to join our team as a Guest Experience Specialist at Residence Inn Orlando at SeaWorld. As a key member of our front desk team, you will play a vital role in creating memorable experiences for our guests.Key ResponsibilitiesDelivering Exceptional Service: Provide top-notch service to guests, addressing their...
-
Valet Service Attendant
4 weeks ago
Orlando, Florida, United States Evolution Parking & Guest Services Full timeAbout the RoleAs a Valet Service Attendant with Evolution Parking & Guest Services, you will play a critical role in delivering exceptional customer experiences to our guests. Your primary responsibility will be to provide first-class service by assisting arriving and departing guests with their vehicles, ensuring that every interaction is professional,...
-
Guest Experience Specialist
4 days ago
Orlando, Florida, United States Bags Inc. Full timeOur MissionWe strive to exceed our guests' expectations by providing a warm greeting for all traffic entering or exiting the resort or property. Our Valet Attendants anticipate the needs of each guest and look for opportunities to provide exceptional service.They safely park and retrieve guest vehicles, store or retrieve guest belongings, and assist guests...
-
Guest Experience Specialist
3 weeks ago
Orlando, Florida, United States Bags Inc. Full timeAbout the JobAs a Guest Service Representative at Bags Inc., you will play a vital role in delivering exceptional customer experiences.Job Summary:This position involves assisting guests with various aspects of their stay, from luggage handling to reservation management.Duties and Responsibilities:Handle guest arrivals and departures efficiently, ensuring...
-
Guest Arrival Specialist
4 days ago
Orlando, Florida, United States Marriott International Inc Full timeAbout the JobWe are seeking a skilled Guest Arrival Expert to join our team. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key Responsibilities:Process guest arrivals and departures in a timely and efficient manner.Provide personalized service to guests, responding to...
-
Luxury Guest Services Representative
5 days ago
Orlando, Florida, United States Disability Solutions Full timeJob Summary: We are seeking a highly motivated and organized Resort Front Office Agent to join our team at Disability Solutions. In this role, you will be responsible for greeting and registering guests in a friendly and professional manner, processing payments and handling cash transactions, and maintaining accurate records of guest interactions.The...
-
Nighttime Hospitality Specialist
3 weeks ago
Orlando, Florida, United States Orlando Hotel LLC Full timeNighttime Hospitality Specialist Job SummaryJob DescriptionThis position requires a Nighttime Hospitality Specialist to oversee nighttime operations at our limited service hotel near Florida Mall in South Orlando. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively as...
-
Guest Service Representative
4 weeks ago
Orlando, Florida, United States Bags Full timeAbout UsBags, an artificial intelligence company, is transforming the parking experience with its innovative use of computer vision. We strive to give people back their most valuable asset – time. With a presence in North America and Europe, we offer exciting opportunities for growth and development.Job DescriptionA Luggage Supervisor will play a crucial...
-
Orlando, Florida, United States Universal Orlando Full timeJob Summary:The Social Media Team Lead will oversee the day-to-day operation of our social media channels, leading a team of Digital Guest Communications Coordinators in engaging with guests on behalf of the brand. This role requires strong leadership skills, excellent communication abilities, and experience in social media management.Main...
-
Guest Relations Specialist
3 days ago
Orlando, Florida, United States Marriott Vacations Worldwide Full timeAbout Our Company">We create wonderful experiences for travelers worldwide, making their vacation dreams come true in a positive and beautiful work environment.">Job Position">This job offers a unique chance to provide Owners/guests with engaging experiences and activities that lead to lasting vacation memories.">Key Responsibilities">Ensure compliance with...