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On-Site Program Coordinator

2 months ago

Washington, Michigan, United States Elwood Staffing Full time
Job Overview

At Elwood Staffing, we pride ourselves on cultivating a workplace culture rooted in integrity, achievement, and exceptional customer service. Our mission is to connect individuals with employment opportunities while assisting businesses in finding the right talent to thrive. Every day, our team members leave knowing they have positively impacted their community.

Elwood Staffing fosters a performance-oriented environment for dedicated, passionate, and motivated individuals. Here, you can expect a career filled with diverse challenges, along with ongoing training and professional growth to tackle those challenges. We are a growing organization that supports over 6,000 businesses and employs more than 28,000 individuals daily.

#powerthepurple

Role Summary of a Bilingual On-Site Specialist:

The On-Site Specialist plays a crucial role in enhancing the success and efficiency of the client's On-Site program. This position requires independent judgment and discretion to effectively manage the activities of all associates, ensuring that performance goals are consistently met or surpassed. Responsibilities include coaching, counseling, and, when necessary, managing the employment status of associates. Building strong relationships with temporary associates is essential to reinforce their commitment to the client. All employees are expected to uphold and promote the company's mission and core values while delivering Superior Customer Service.

Key Responsibilities of a Bilingual On-Site Specialist:

  • Establish and maintain a strong partnership with the client's management team.
  • Develop effective relationships with all stakeholders to anticipate future requirements and recruit temporary staff accordingly.
  • Communicate clearly and effectively, both verbally and in writing, with client personnel, temporary associates, and company staff.
  • Regularly engage with the client's supervisory team to ensure satisfaction with associate performance and address any concerns.
  • Collaborate with branch, regional, and corporate teams to meet client performance standards.
  • Assist in identifying and assigning temporary associates who meet the client's job skill requirements.
  • Maintain ongoing communication with the pool of temporary associates to confirm their availability for upcoming assignments.
  • Address client and temporary associate concerns promptly, recommending and implementing solutions as needed.
  • Complete injury reports and facilitate medical treatment for injured workers in accordance with company policies.
  • Conduct orientations for new hires to ensure compliance with company policies and safety protocols.
  • Balance time effectively between client supervisors, management, and associates on the production floor.

Qualifications for a Bilingual On-Site Specialist:

  • Bilingual proficiency in Spanish and English.
  • Previous experience in a customer service role is preferred.
  • Ability to work collaboratively across functions to communicate and resolve issues with urgency.
  • Proficient in Microsoft Office Suite and strong computer skills.
  • Excellent verbal and written communication abilities.

If you are organized and detail-oriented, the On-Site Specialist position may be an excellent match for your skills.

Benefits Offered by Elwood Staffing:

  • Competitive salary package
  • Health, Dental, and Vision insurance
  • Prescription drug coverage
  • Life and Supplemental Life Insurance
  • Short and Long-Term Disability options
  • 401K Plan with company contributions
  • Telemedicine services
  • Employee Assistance Program
  • Access to Benefit Advocates
  • Discounts on tickets, travel, and shopping
  • Discounts on Dell computers
  • Discounts on Enterprise Rental Cars
  • Recognition programs
  • Tuition reimbursement opportunities
  • Incentives for completing Professional Certifications
  • Internal career recruitment incentives
  • Bereavement Leave
  • Paid Time Off and Holidays
  • Ongoing training and development
  • Opportunities for career advancement

Explore the potential of a rewarding career with Elwood Staffing, a leader in the staffing industry.

We are an Equal Opportunity Employer.

Learn more about us at our website.