Customer Experience Lead

4 days ago


Huntersville, North Carolina, United States Gold's Gym Full time

**Job Title:** Customer Experience Lead

**Estimated Salary:** $50,000 - $70,000 per year

**About the Role:

As a Customer Experience Lead at Gold's Gym, you will be responsible for creating an exceptional experience for our members and staff.

**Key Responsibilities:

  • Develop and implement programs to improve member satisfaction and retention.
  • Work closely with the management team to identify areas for improvement and implement solutions.
  • Train and support staff on customer service best practices.

**Benefits:

  • Opportunity to make a real difference in people's lives
  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities


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