Technical Business Solutions Specialist

1 week ago


Goldsboro, North Carolina, United States Marmon Holdings, Inc. Full time
About the Role

We are seeking a highly skilled Technical Business Analyst to join our team at Marmon Holdings, Inc. As a key member of our organization, you will play a critical role in providing outstanding IT service and support for our manufacturing operations.

Key Responsibilities
  • Provide expert-level support for Epicor and related business applications, including Kinetic 2021, Docstar, and MES.
  • Develop and implement solutions to improve data acquisition and delivery, working closely with the business and ERP manager.
  • Collaborate with external partners to provide solutions and drive business outcomes.
  • Design and deliver training programs to enhance end-user knowledge and capabilities.
  • Stay up-to-date with software updates and upgrades, often working outside of regular business hours.
Requirements
  • Strong problem-solving skills and ability to think critically in fast-paced environments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficiency in SQL, SSRS, Application Studio, DMT, BAQs, and BPM, with experience in Epicor 10/11 and Kinetic 2021.
  • Good grammar and diction, with the ability to communicate effectively via phone, email, or voicemail.
Preferred Qualifications
  • Experience in the converting industry and manufacturing process.
  • Knowledge of quality standards and requirements.
  • Bachelor's degree or equivalent experience in a business or technical analyst role.
Work Environment

This role requires the ability to work in a fast-paced, constantly changing environment, with occasional work outside of regular business hours and on weekends as needed. The performance of this position may occasionally require exposure to manufacturing areas, where personal protective equipment may be required.



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