Customer Service Representative

2 weeks ago


Brownsville, Texas, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Call Center Representative to join our team in Brownsville. As a Call Center Representative, you will be responsible for receiving inbound calls and/or making outbound calls to taxpayers to collect delinquent property taxes.

Key Responsibilities:

  • Receiving inbound calls and/or making outbound calls to taxpayers to collect delinquent property taxes.
  • Utilizing headset and computer terminal to navigate through multiple computer systems to input and retrieve information.
  • Meeting daily, weekly, and monthly production objectives.
  • Adapting to dynamic, quickly changing telecommunications environment.
  • Accountable for call quality, attendance, and adherence to work schedule results.

Requirements:

  • Previous office experience required, 1-2 years Call Center Experience preferred.
  • High School diploma or equivalent required.
  • Bilingual.
  • Proficient typing required.

About the Firm

Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2,000 governmental entities in Texas - school districts, cities, counties, hospital districts, appraisal districts, and special districts. We have grown steadily every year. We currently have 11 offices across Texas, with over 50 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct, our success is due to our refusal to deviate from these core values.



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